WORK HISTORY
2022-Current
Computer Associate II
Metropolitan Transportation Authority, New York, NY
I currently assist/resolve all computer related issues for my group at Construction and Development department and perform research and aid in procurement of training and necessary documentation for the MTA Construction & Development department’s operations.
2010-2022
Systems Administrator
supplyFORCE, LLC, King of Prussia, PA
I currently manage and support supplyFORCE’s computer and network infrastructure. I assist users from Data Analysts, HR, Finance, C-level executives and support staff with the technology they need to better do their jobs. I head all IT Project initiatives and I’m the primary contact for all computing system and network issues.
2006-2010
Systems Administrator
The Edcomm Group, Fort Washington, PA
I worked as a Systems Administrator at Edcomm for 4 years. I managed and supported the company’s computer and network infrastructure. Performed Desktop Support to all personnel at the organization performed webmaster duties when needed.
2004-2006
Help Desk Analyst
NCO Group, Inc., Horsham, PA
I diagnosed and troubleshot hardware, applications, and operating systems issues. I documented, escalated, and dispatched computer & network related problems to the respective IT department as directed by standardized procedures
EDUCATION
2008
Masters in Business Administration, MBA
Graduate Certificate in Project Management
DeVry University, Keller Graduate School of Management, Fort Washington, PA
I got my MBA with the goal of supplementing my technical and analytical knowledge in the IT world with the business acumen I believe will better equip me in the increasingly cost-cutting, risk adverse, projects-oriented business world. I understand the business jargon and practices that employees at all levels of an organization (front line employees, to managers and C-level executives) will appreciate when communicating their issues and needs to me.
2004
CompTIA A+ and Network+ Certified
CompTIA
CompTIA ID: COMP001002600615
CompTIA A+ Verified
CompTIA Network+ Verified
2002
Bachelors of Science in Computer Information Systems
Minor in Business
University of Scranton, Scranton, PA
I got my B.S. in Computer Information Systems at University of Scranton. I understand how computers communicate in a network and understand the way hardware and software work together(even the nuances in between) and how/why they are utilized in any working environment.
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